Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible.

Order Processing

Orders are usually processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details, where available.

Local Shipping

For orders within Singapore, estimated delivery time is usually 3-7 business days after dispatch.

International Shipping

For international orders, estimated delivery times vary depending on the destination country, customs clearance, and the selected shipping method.

Estimated shipping transit times are provided for each country at checkout.

Shipping Fees

Shipping fees will be calculated and shown at checkout before payment is completed.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or other charges may apply depending on your country’s regulations. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs or local delivery services.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at dearlarra at gmail.com and we will assist you in checking with the courier.